DMV Customer Satisfaction Survey

Which DMV Facility did you visit? *

Chenango Street DMV

Endicott DMV

Mobile DMV Conklin

Mobile DMV Whitney Point

How far did you travel from your home? *

0-5 Miles

5-10 Miles

10-20 Miles

20 Miles or More

What was the reason for your visit? *

Registration

License

Other

If other, specify

How long was your wait? *

5-10 Minutes

10-20 Minutes

20-30 Minutes

30 Minutes or More

Was there any difficulty during your visit? *

yes

no

If yes, please describe:

How many visits, including today, have you made the DMV in the last six months? *

1-2

3-5

6+

Have you ever used one of our Satellite Offices in Conklin or Whitney Point? *

yes

no

If yes, which Satellite Office did you use?

Conklin

Whitney Point

Would you use a Satellite DMV Office in another location? *

yes

no

If yes, where?

How would you rate your DMV experience overall? *

Excellent

Good

Satisfactory

Poor

If you could make one suggestion to improve services, what would it be?

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