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Title VI
TITLE VI of the Civil Rights Act of 1964
What is Title VI?
Title VI prohibits discrimination on the basis of race, color, and national origin in programs and activities receiving federal financial assistance.
The Broome County Department of Public Transportation is committed to ensuring that no person on the basis of race color, or national origin, will be subjected to discrimination in the level and quality of transportation services as protected by Title VI of the Civil Rights Act of 1964. If you believe that you have been subjected to discrimination under Title VI you may file a complaint.
How to file a Title VI complaint?
You may file a signed, written complaint no later than 180 calendar days after the date of the alleged discrimination with the following information:
- Your name, address, and how to contact you (i.e. telephone number, email address).
- How, when, where, and why you believe you were discriminated against, including any witness.
- Title VI Complaint Form (.pdf)
- The complaint may be filed by writing to:
Broome County Department of Public Transportation
413 Old Mill Road
Vestal, New York 13850
More information can be found on the Federal Transit Administration website.
Information on non-English alternative formats may be obtained from the Broome County Department of Public Transportation.
Reasonable Modification Policy
The Department of Public Transportation will provide reasonable modification of policy and practice upon request to ensure that our transportation services are accessible to people with disabilities.
Requests for reasonable accommodations may be made in advance via the following ways:
- BC Lift application/BC Lift phone reservation system (If approved for the service).
- Our website using our customer service form.
- Write BC Transit:
Broome County Department of Public Transportation
413 Old Mill Road
Vestal, New York 13850
More information can be found on the Federal Transit Administration website.
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Transit Survey
For any questions, comments, concerns or suggestions about our services or webpage please use our Customer Service Form. We would love to hear from you.
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